Our Commitment to Your Safety
Pi was created with one non-negotiable principle: your emotional safety matters more than data.
Every reflection you share stays private, unrecorded, and unseen by anyone outside your live session.
Pi follows the same ethical standards that guide trauma-informed counselling practice — including confidentiality, informed consent, and dignity of care.

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How Pi Works
No memory. Pi does not store or recall your conversations once a session ends.

No tracking. Your reflections are not logged, analyzed, or shared with OpenAI or third-party systems.

No marketing use. Your words are never used for promotion, analytics, or training.

No developer access. Developers do not review or retain user transcripts; only anonymized, fictional examples are used for testing and safety calibration.

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These safeguards are built in so that you can speak freely, without worrying who might see it later.

Scope & Ethical Boundaries

Pi is a reflective companion — not a therapist or clinical service.

It can help you explore patterns, feelings, and attachment themes, but it does not diagnose, treat, or offer medical, legal, or financial advice.

If you ever experience emotional crisis or thoughts of self-harm, please contact a qualified human professional or local crisis line immediately.

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Ken Reid Counselling follows the Australian Counselling Association (ACA) Code of Ethics, particularly Sections A.2 (Informed Consent), B.1 (Confidentiality), and C.4 (Use of Technology).

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Your Rights
You may stop using Pi at any time.

You may request information about our data-handling policies or raise a concern by emailing info@kenreid.ca.

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If at any point Pi introduces optional memory features, you will receive clear notice and granular control over what is remembered or forgotten.

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Informed Use
By continuing to use Pi, you acknowledge that:

Pi provides psychoeducational reflection, not therapy.

Your conversations are ephemeral and deleted after each session.

No personal data is used for commercial, research, or training purposes.